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Help Centre

Returns, exchanges & where's my order

Find your order below to see tracking, swap a size or report a problem — no need to email us.

The reference is the 8-character code in your confirmation email, under "Order reference".

The small print

Exchanges

Within 14 days of dispatch, shirts unworn with tags on. Swap for the same shirt in another size, or for a different mystery shirt. One £7.99 fee per return however many shirts — it covers the return postage and express delivery of the replacements back to you. Subject to the new size being in stock.

Damaged, faulty or wrong

Tell us within 30 days with photos. Return postage is on us and we'll replace or refund once it's back — including any postage you paid.

Mystery boxes

Didn't love the pull? You can exchange it for another mystery shirt from the same tier — you won't know what's coming, that's the fun. Sizing and faults are always covered.

Refunds

Issued to the original payment method once a return is received and checked. Banks take 3–5 working days to show it.

Still stuck? Email admin@revealkits.com with your order reference — but the portal above is faster.

Returns | Reveal Kits